Privacy Policy

VirtualPlaza LLC respects your privacy. This policy explains what information we collect, how we use it, and your rights.

We collect only the information needed to deliver your license and provide support: name, email, billing address, and payment confirmation from our payment processor. We do not collect or process any sensitive personal data (e.g., race, religion, health, biometrics).

We use your information solely to: (a) process and fulfill your order, (b) send your license and receipt by email, (c) respond to support requests, and (d) comply with legal obligations. We do not use your data for automated decision-making or profiling.

Payments are processed by PayPal; we never receive or store card details. PayPal handles all payment data under its own privacy policy. We receive only a payment confirmation and transaction reference.

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes. We share data only with service providers necessary to run our business (e.g., email delivery, hosting), and only under strict confidentiality obligations.

Data retention: We retain order and contact data for as long as necessary to fulfill your order, provide support, and meet legal or tax obligations (generally up to 7 years). After that period, data is securely deleted or anonymized. You may request deletion of your personal data at any time by emailing contact@virtualplaza.shop. We will honor the request within 30 days unless we are legally required to retain the data.

California Privacy Rights (CCPA/CPRA): If you are a California resident, you have the right to: (1) know what personal information we collect about you and how we use it, (2) request deletion of your personal information, (3) request correction of inaccurate personal information, and (4) opt out of the sale or sharing of your personal information. VirtualPlaza does not sell personal data and does not share personal data for cross-context behavioral advertising. To exercise any of these rights, email contact@virtualplaza.shop with the subject line 'California Privacy Request' and we will respond within 45 days.

GDPR / international users: For users in the European Economic Area and other jurisdictions with similar laws, the lawful basis for processing your personal data is contract performance (fulfilling your order) and legitimate interest (providing support). You have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to lodge a complaint with your local data protection authority. The data controller is VirtualPlaza LLC, 3703 Stone Lane, Philadelphia, PA 19103, USA. To exercise any GDPR right, email contact@virtualplaza.shop with the subject line 'GDPR Request' and we will respond within 30 days.

We use a small number of strictly necessary cookies to keep your shopping cart contents between page loads. We do not use tracking or advertising cookies. You can clear cookies at any time from your browser settings.

We take reasonable technical and organizational measures to protect your data, including encryption in transit and access controls. No system is completely secure, but we follow industry-standard practices.

This policy may be updated from time to time. Changes will be posted on this page with a revised date. If you have questions about this policy, contact contact@virtualplaza.shop.