Refunds & Returns Policy

This 30-day money-back guarantee is separate from and in addition to our Exchange Policy (14 days, unactivated codes — see Exchange Policy for edition swaps). For a refund, use this Refund Policy; to switch editions, use the Exchange Policy.

Every order is backed by a 30-day money-back guarantee. If we can't get you up and running with VirtualPlaza Books — for any reason — we'll refund your purchase in full.

To request a refund, email contact@virtualplaza.shop with your order number. Approved refunds are returned to your original payment method within 5 business days.